Status
Service status
Working normally. Updated 1 Nov 2026, 9:00 am AEST.
| Service | State | Covers |
|---|---|---|
| Device check-in | Working normally | Agents sending telemetry and heartbeats, activation and enrolment |
| Detection and response | Working normally | Rules, incidents, automatic actions and the commands sent to devices |
| Console | Working normally | Sign-in, incidents, devices, policy, settings and billing at console.getjetstone.com |
| Notifications | Working normally | Incident email, the weekly report and sign-in codes |
| Agent updates | Working normally | The signed update channel and the detection content pack |
Notices
No notices in the last 90 days.
A problem not listed here: email info@blackshard.com.au with your workspace name. Security incidents on your devices still arrive by email and in the console.